KPMG in the Philippines Chairman and CEO Sharon Dayoan welcomed over a thousand participants, live and online, with eye-opening remarks: “In this era of unprecedented technology advancement, our world is undergoing a remarkable shift and we are all privileged to have the chance to shape the world that we inhabit. Let us celebrate the power of innovation, technology, and collaboration.”Digitalized Government Services of Smart Cities
KPMG in the Philippines announced its Digital Government Center during the summit to promote emerging smart cities.
The first panel, Digital Government for Smart Cities, praised the Quezon City local government for automating government services and immediately implementing Presidential Executive Order 32, which streamlines telecommunication and Internet infrastructure permit processing.
According to panelist, Private Advisory Council on Digital Representative and City Savings Bank Head of Legal and Data Protection Officer for Private Sector Infrastructure Atty. Ernesto Herrera, “EO 32 reduces the turnaround time of permit application for telecom and Internet Infrastructure requirements from the previous 2.5 years to 2.5 months enhancing bureaucratic efficiency by reducing red tape, streamlining processes across all government agencies.”
In his keynote speech, QC City Administrator Michael Alimurung explained that the QC government implemented EO 32's one-stop shop for permit applications, including construction permit applications, which has spurred the development of telecommunication and Internet infrastructure in the country, essential for smart cities.
Given this new EO's wider digital highway, how has additional data access altered local governments' capacity? "Data is the new oil," says Aboitiz Smart Cities COO Alvin Ng. Data access improves citizen engagement and efficiency, eliminating the citizen divide and driving efficiency. QC has inspired citizen engagement and changed smart city planning. Also, resource allocation Data increases city connectivity. Governments can decide faster.
ESG Technology is a Way of Life
ESG Technology panel discussion explored the world of existing and emerging technologies to address and monitor environmental impact, social responsibility, and corporate governance. ESG Tech is all about thinking beyond profit. Not only does ESG give substantial returns on efficiency, but it also attracts and pays human capital, especially the next generation. It practices inclusivity and diversity that goes beyond gender including age, socio-economic status, and capability. ESG gives value to investors as well as the supply chain and brings in new markets.
AIM Graduate School of Business Head and Center for Sustainable Finance Executive Director Mr. Felipe Calderon says, “ESG is a way of life that goes beyond profitability. Incorporating ESG in corporate strategies enables companies to attract investors, employees, and customers. Even lenders will also be looking at the ESG component of potential borrowers.”
For Globe Chief Sustainability and Corporate Communications Officer, Ms. Yoly Crisanto, the main motivation for ESG incorporation is its alignment with Globe’s main purpose of sustainability and aim to uplift Filipino lives. Crisanto says, “The country is on the cusp of digital transformation. Use tech to make life convenient for citizens. We also need to adopt global best practices in the country. We take into consideration all the things that are happening globally and introduce them to our single market – the Philippines. We use technology to innovate, that’s why in Globe we have GCash, the no. 1 financial technology in the country that is doing a lot of innovation.”
Intelligent Processes through Artificial Intelligence
At the third panel, the Next Wave of Automation, Analytics Association of the Philippines, President Ms. Michelle Alarcon explained “AI has been around since the 70’s and not a wave per se. Revival of the hype surrounding AI is because of the technologies, particularly on computing and storage.”
According to Alarcon, no one is an expert yet on Generative AI. “We can be ready. We started with RPA (Robotics Process Automation), the simple automation of tasks with rules that are well-defined. You can think of AI as something that makes that process more intelligent. They can work with each other and go hand in hand,” says Alarcon.
Concepcion Business Services President and COO, Mr. Eric Sarmiento delved into the key benefits of Robotics, “It forces you to re-think your existing processes which leads to more efficiency and cost avoidance of rework. Because of the relentless automation, we were able to reduce repetitive work by a significant rate.”
Robotic Process Automation Philippines Founder and President, Mr. Allan Tan discussed how robotics can drive efficiency, savings, and business growth. “When RPA started nobody understood the company but now companies are starting to understand its advantages. In the Philippines, 70% of processes still involve a lot of repetitive work including data cleansing, downloading files, constructing data, and aggregating certain reports but more and more companies are starting to see the impact and cost-effectiveness of Robotics.”
Game-changing innovators on disruptive technologies
The fourth and final panel discussed disruptive strategies and mindsets behind some of the most successful disruptors in the business today including the Alliance of Tech Innovators for Nation Lead Convenor and DICT Former Undersecretary, Mr. Mon Ibrahim; Fuse Lending President and CEO Mr. Tony Isidro; Digital Pilipinas Convenor and GeiserMaclang Co-founder, Ms. Amor Maclang; Inpay Co-Founder and CEO Mr. Arivuvel Ramu; Angkas Co-founder and CEO, Mr. George Royeca; Mayani Co-founder and CEO JT Solis.
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