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Transcom Worldwide AB Opens at the Ayala 30th Corporate Center

Transcom Worldwide AB

Transcom (Transcom Worldwide AB), a Swedish-owned BPO company, officially opened a 2-floor site at The Ayala 30th Corporate Center in Pasig City. Its the home to at least 1,000 employees serving customers in North America and the Asia Pacific.

Transcom Worldwide AB

The inauguration ceremony was led by Mark Lyndsell, Transcom’s CEO for the Global English Region, along with Lennart Jansson, Swedish Deputy Head of Mission, and James Jung, President of Samsung Electronics Philippines Corporation ( SEPCO). Last August 27, 2019.

Transcom Worldwide AB

Official Blessing of the new Transcom facility

Transcom Worldwide AB

“We believe that opening this site will reposition us in a highly-competitive BPO landscape in the Philippines and increase our attractiveness to our clients. On top of that, the motivation for space is to create an amazing environment for our awesome people that truly reflects our core values as an organization which, of course, complements the world-class brands we support,” according to Mark
Lyndsell.

Transcom Worldwide AB

Transcom’s new site showcases a design upgrade that supports the organizational transformation it began two years ago as well as the brand refresh it launched in early 2019. Its a mix of smart, flexible, warm, and welcoming design elements,

“We wanted a design that would level up our own standard for designing and building our facilities. With this new site, we have actually raised the bar higher in defining our organizational brand as we invest in new spaces moving forward,” Lyndsell said.

Transcom Worldwide AB

Cafe area at Transcom 19th floor

Transcom Worldwide AB

Kitchen City on the 19th floor

As part of a standard set of amenities across Transcom’s workspaces, it features a childcare area, gym, sleeping quarters and shower rooms, a pharmacy operated by Generika Drugstore, game center, Samsung latest smartphones and a cafĂ© operated by Figaro Coffee. There’s even an ear where employees can bring tried laundry and able to use the latest washing machines of Samsung.

Transcom Worldwide AB

Lyndsell also highlighted that compared to other Transcom sites in Manila and in the Visayas, there are more breakout areas and open spaces at The 30th Corporate Center site.

Transcom will start growing the site’s employee headcount through the expansion of its business in Awesome OS, the Davao-based customer care company it acquired in August 2018. The expansion will mark Awesome OS’s maiden operation in Metro Manila.

Apart from the 30th Corporate Center site, Transcom maintains its regional headquarters site in the Boni area in Mandaluyong and an operations site in Pasig-Tiendesitas. In the Visayas, it operates in the cities of Bacolod and Iloilo. Transcom in the Philippines has about 11,500 employees.

Transcom is a global customer experience specialist, providing customer care, sales, technical support, and credit management services through our extensive network of contact centers and work-at-home agents.

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