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Smart Dominates Latest Opensignal Report, Winning in key Mobile Categories

Smart Opensignal Report

Smart Communications, Inc. continues to be the Philippines' fastest mobile network in terms of speed and coverage based on the Opensignal April 2022 Mobile Network Experience report.

Smart Opensignal Report

Smart won both the Download Speed Experience and 5G Download Speed categories outright, with scores of 19.7 Mbps and 149.9 Mbps, respectively. Smart dominates both categories by a wide margin. It outperformed DITO by 4.9 Mbps (32.8%) in terms of download speed experience and Globe by 38.8 Mbps (35%) in terms of 5G download speed.

Smart 5G users spent the most time connected to 5G and found a 5G signal in the most locations, making it the outright winner of the 5G Availability and 5G Reach awards. Smart wins 5G Availability with a score of 14.7%, 5.8 percentage points ahead of Globe’s 8.8%. Smart’s lead is smaller in 5G Reach as it wins with a score of 4.4 points, while Globe comes second with 3.5 points.

Smart is the outright winner of all four awards for our users’ experience when playing multiplayer mobile games and using voice applications over cellular connections. Smart’s margin of victory is impressive for both Games Experience and 5G Games Experience — for the former, its score of 54 points is 12.9 points (31.5%) higher than that of second placed DITO. Smart wins 5G Games Experience with a score of 68.1 points, ahead of Globe’s score of 56.8 points by an impressive 11.3 points.

“Smart is once again the operator to beat in the Philippines,” said Opensignal Senior Analyst Sam Fenwick in the latest Opensignal Mobile Network Experience Report for the Philippines.

Smart Opensignal Report

Smart won 11 of a possible 16 awards in the most recent Opensignal report, which covers the period from January 1 to March 31, 2022.

1. Overall Experience: Video Experience Winner
“Filipino users had their best experience when streaming video over mobile connections on Smart’s network. The operator is the outright winner of the Video Experience award with a score of 39.5 points on a 100 point scale. Smart wins with a lead of 4 points (11.3%) over second placed Globe’s score of 35.5 points. DITO is in third place with 30.8 points.”

2. Overall Experience: Games Experience Winner
“Smart is the outright winner of the Games Experience award with a score of 54 points on a 100 point scale. This means that our Smart users had the best experience when playing multiplayer games over mobile connections. Smart wins with an impressive lead of 12.9 points (31.5%) over second placed DITO, which scored 41.1 points. Globe was slightly further behind with 37.7 points.”

3. Overall Experience: Voice App Experience Winner

“Filipino users had their best experience when using over-the-top voice applications on Smart’s network. The operator wins with a score of 73.7 points, comfortably ahead of DITO’s 69.9 points and Globe’s score of 67.5 points.”

4. Overall Experience: Download Speed Experience Winner

“Our Smart users saw the fastest average download speeds in the Philippines — 19.7 Mbps — making Smart the outright winner of the Download Speed Experience award. It commanded a lead of 4.9 Mbps (32.8%) over second placed DITO, given the latter’s score of 14.8 Mbps. Globe is in third place with 11.9 Mbps — 7.8 Mbps behind Smart and 2.9 Mbps behind DITO.”

5. 5G Experience: 5G Games Winner
“When it comes to playing multiplayer mobile games over 5G connections, our Smart users had the best experience, making Smart the sole winner of the 5G Games Experience award. The operator wins with a score of 68.1 points on a 100 point scale, beating Globe’s score of 56.8 points by an impressive 11.3 points.”

6. 5G Experience: 5G Voice App Winner

“Smart is the outright winner of the 5G Voice App Experience award. Its score of 78.4 points gave it a slender lead of 1.8 points over Globe’s score of 76.6 points. This means that our Smart users had their best experience when using over-the-top voice apps on a 5G network.”

7. 5G Experience: 5G Download Speed Winner
“Our Smart users observed the fastest average 5G download speeds — 149.9 Mbps, making Smart the winner of the 5G Download Speed award and giving it a lead of 38.8 Mbps (35%) over Globe, given the latter’s score of 111 Mbps.”

8. 5G Experience: 5G Upload Speed Winner

“When it comes to average 5G upload speeds, Smart has the edge — the operator wins the 5G Upload Speed award with a score of 14.6 Mbps, beating Globe’s score of 11 Mbps by 3.6 Mbps.”

9. Coverage: 5G Availability Winner
“Smart 5G users spent the largest proportion of their time with an active 5G connection — 14.7% — making Smart the winner of the 5G Availability award. As Globe 5G users spent 8.8% of their time connected to 5G, Smart wins by a margin of 5.8 percentage points.”

10. Coverage: 5G Reach Winner
Smart is the winner of the 5G Reach award with a score of 4.4 points on a 10 point scale, while Globe is in second place with a score of 3.5 points. Smart wins comfortably with a lead of 0.9 points.

11. Coverage: 4G Coverage Experience Winner
“Our Smart users were able to find a 4G signal in the most locations out of all the locations visited by our Filipino users and as a result, Smart is the outright winner of the 4G Coverage Experience award. Smart wins with a score of 7.8 points on a 10 point scale, Globe is in second place with a score of 7.5 points, while DITO is further behind — is as to be expected given it only recently entered the market — with a score of four points.”

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