PLDT Reaffirms Commitment to Expand Network and Enhance Customer Experience

PLDT the nation's leading telco carrier reaffirms its commitment to investing in its national network and applauds legislation mandating affordable, fast, reliable, and secure internet for all Filipinos.

This is in response to the recent reintroduction of Senate Bill 329 in the 19th Congress. The bill, also known as The Better Internet Act, mandates that all telcos and ISPs cover unserved and underserved areas within three years.

“We remain committed to expanding our network coverage, which is key to our goal of elevating the quality of customer experience across the country,” said PLDT and Smart President and CEO Alfredo S. Panlilio. “Our mission is to keep our countrymen connected by ensuring that our network is reliable and accessible to more Filipinos, wherever they may be in the country.”

“With price points that provide real value for money, our fixed and wireless internet services are also designed to cater to all segments of the market,” Panlilio added.

PLDT has expanded its fiber infrastructure to 803,000 kilometers as of the end of March 2022, making it the nation's most extensive fiber network. Additionally, this infrastructure supports the Smart mobile network. As of the end of March, Smart has deployed around 76,600 base stations nationwide to support its 3G, 4G/LTE, and 5G customers.

This ongoing network expansion is part of the PLDT Group's ongoing network investments. The majority of the 89 billion spent in 2021 was on network-related initiatives. This takes the total capital expenditures over the past decade to 518.5 billion. The estimated capex for 2022 is P85 billion.

For this continued investment in their fixed and wireless networks, PLDT and its wireless subsidiary Smart Communications, Inc. (Smart) swept the Ookla Speedtest Awards in all the quarters of 2021.

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