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PLDT and Smart deploy Paybox Kiosks Nationwide to Simplify Payments

Paybox Kiosks

PLDT Inc. and its wireless subsidiary Smart Communications, Inc. have deployed more Paybox kiosks to provide a fast, secure and convenient payment experience for customers.

The telecom company has installed over 200 Paybox kiosks in its retail and service locations worldwide as of June. Paybox is a self-service payment system where clients can pay their landline, internet, and mobile phone bills without having to wait in line to transact with shop staff. This saves customers time while ensuring their safety.

Paybox offers an easy User experience and accepts cash, credit or debit cards, Maya QR codes, and virtual change to facilitate contactless payments and eliminate the need for face-to-face connection with customers. A customer's PLDT or Smart account number is the sole information required to combine two payment methods for a more convenient transaction. Their accounts will also reflect payments in real-time.

To pay for PLDT or Smart postpaid bills, customers can follow these easy steps:
  1. Go to a Paybox kiosk and select PLDT or Smart on the touchscreen.
  2. Input the PLDT account number or the Smart mobile number.
  3. Choose a preferred mode of payment. An additional feature allows customers to combine two payment methods (i.e. cash and credit/debit card), making the process more flexible and convenient.
  4. Then, input the amount that they wish to pay, and confirm.
  5. Once done, a payment confirmation will appear on the screen, and customers can choose whether they want to print a receipt or get a confirmation notice via mobile or email. Payments made through the Paybox are posted in real-time.
This retail innovation is part of PLDT and Smart’s continued digital transformation and is aligned with the PLDT group’s broader initiative to elevate the quality of service delivered to its customers, through technology and innovation.

To know where you can find a Paybox kiosk, visit www.pldthome.com/paymentcenters or https://smrt.ph/smartpaybox

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