Maya has been recognized as a Top Collecting Partner of Pag-IBIG Fund for the third consecutive year, highlighting its role in supporting digital collections through the Virtual Pag-IBIG platform.
In 2025, Maya processed over 3.5 million Pag-IBIG transactions worth more than ₱24 billion. The figures represent nearly 20% growth in transaction volume and over 38% growth in transaction value compared to 2024, reflecting the increasing use of digital payment channels among Pag-IBIG members in the Philippines and abroad.
Through Maya's payment infrastructure, members can conveniently pay savings contributions and loan obligations online, reducing the need to visit physical branches.
Maya.From left: Benjamin R. Felix, Jr., Pag-IBIG Fund Deputy Chief Executive Officer-Operations Cluster; Nick Wilwayco, Maya Head of Corporate Communications and PR; Pag-IBIG Fund Chief Executive Officer Marilene C. Acosta; Kristoffer Rada, Maya Head of Corporate Affairs; Atty. Robert John S. Cosico, Pag-IBIG Fund Deputy Chief Executive Officer-Support Services Cluster; and Atty. Marcial C. Pimentel, Jr., Pag-IBIG Fund Deputy Chief Executive Officer-Member Services Cluster.
Virtual Pag-IBIG Continues to Grow
Launched in December 2022, Virtual Pag-IBIG allows members to access services online through their smartphones or computers. Users can manage contributions, apply for housing loans, make payments, and connect with Pag-IBIG representatives for assistance.
Launched in December 2022, Virtual Pag-IBIG allows members to access services online through their smartphones or computers. Users can manage contributions, apply for housing loans, make payments, and connect with Pag-IBIG representatives for assistance.
As of 2025, the platform has surpassed 13.81 million downloads, highlighting the growing preference for digital government services.
The growth of Virtual Pag-IBIG supports Pag-IBIG Fund's mission of encouraging savings and providing affordable housing to Filipino workers. In 2025, the agency recorded ₱160.41 billion in membership savings collections and released ₱140.54 billion in housing loans benefiting more than 90,000 families. It also declared a record ₱64.34 billion in dividends, the highest payout in its 45-year history.
"As more members shift to digital channels, Virtual Pag-IBIG continues to play a key role in making our services more accessible and convenient," said Marilene Acosta, Chief Executive Officer of Pag-IBIG Fund. "Our partnerships with digital platforms like Maya allow us to better serve members wherever they are, including overseas Filipinos."
"As more Filipinos go digital, it becomes increasingly important to make essential services easily accessible through these channels," said Shailesh Baidwan, Maya Group President and Co-Founder of Maya. "Our partnership with Pag-IBIG Fund enables members to conveniently manage their housing contributions and payments, as well as grow their savings through programs like MP2—helping them make the most of these services anytime, anywhere."
Supporting Digital Financial Services
Maya serves as a payments infrastructure provider for enterprises, businesses, and government agencies, supporting secure collections across online and in-person payment channels.
Maya serves as a payments infrastructure provider for enterprises, businesses, and government agencies, supporting secure collections across online and in-person payment channels.
By supporting partners such as Pag-IBIG Fund, Maya helps expand access to digital financial services and makes essential transactions more convenient for Filipinos.
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